FAQ
Answers to our guests’ most frequent questions
FAQ
Questions & Answers
Is there a reception desk?
TOP Garden Aparthotel is a fully automated property with electronic code locks, and everything is self-service. If you have any questions, you can reach us by phone every day, 8:00–20:00.
How do check-in and check-out work?
Guests check in on their own: first by filling in an online registration card, then with instructions and a 4-digit code, at any time after 15:00. At check-out, just pull the door shut behind you.
How does breakfast work?
Breakfast costs PLN 59 per person and can be bought together with your stay or on site. It is served as a buffet with selected à la carte dishes in the Bar&Breakfast area on the ground floor. Just ask the staff, and have your apartment number and the name of the person who made the booking ready.
Do you have parking?
Our guests can park in the underground garage in our building. A space must be booked in advance, together with the stay; the price is PLN 49 per day for each car. Vehicles up to 1.9 m high without an LPG system can enter the garage. In front of the building there are Kiss&Go spaces for unloading luggage, and there is free public parking on the street.
How can I pay for the stay?
Payment for your stay is taken from the credit or debit card you provide when booking. You can also pay by bank transfer.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. A later check-out is only possible if agreed with us in advance, as an extra service.